"We no longer have to worry about front desk coverage with clinics that have WelcomeWare, which decreases the stress of the entire team. The WelcomeWare kiosk is simple to use, aesthetically appealing, and easy to implement within your practice. WelcomeWare provides data which allows you to easily track the work of your employees."
“We chose our busiest, most demanding, and largest onsite team of Therapists & front office staff to pilot WelcomeWare. Our thinking was simple: if it could thrive here, it could succeed at any of our other locations. Our incredible Customer Success Manager who provided support, leadership, and attention to detail was outstanding! The entire WelcomeWare team made onboarding seamless and efficient- a truly exceptional experience”
“Our front desk was facing a constant barrage of calls, making it nearly impossible for me to focus on anything but immediate triage. We needed a professional, stable solution so I could actually step back and grow the business. Enter WelcomeWare! From the onset, our Welcomer integrated seamlessly onto our team. Our Welcomer is highly organized and professional, and her versatility enables us to lean on her for everything from stable scheduling to consistent authorization requests and timely billing.
The results speak for themselves: our revenue has increased, our billing is more consistent, and I’ve had the time to truly develop my clinical staff. We’ve grown so much that we are moving into a new office to accommodate the expansion. If you want high-quality professionals who your clients will truly enjoy speaking with, I cannot recommend WelcomeWare enough.”
“WelcomeWare saved us. We looked at other VAs, but they are the best. Our Welcomers are intelligent, personable problem-solvers who don’t just follow instructions, they look for solutions. They even navigated our EMR change and were the ones in our company who found the answers. They handle everything from insurance authorizations and verifications to managing referrals and increasing collections. Our employees never want to live without them; they don’t see a path forward for our team without our Welcomers!”
“WelcomeWare has been a great addition to our practice. It makes the check-in process easy and intuitive for patients. This has significantly reduced the workload at the front desk. Our staff now has more time to focus on phone calls, patient needs, and other daily tasks. The kiosks are simple to use, and the WelcomeWare team has been responsive and easy to work with whenever support is needed.”
“WelcomeWare has been an absolute game changer for our practice. We had issues with high turnover at our front desk and WelcomeWare has helped us to stabilize that position. Our patients and staff took very well to the kiosk, and within a few weeks our front desk had never functioned as well as it does now. Lastly, our Welcomer is an absolute gem and has become a valuable member of our team. I would recommend WelcomeWare to any medical office who wants to stabilize their front desk operation.”