“I wish we would have implemented WW sooner. The process of change can be hard, but the results are great. We're able to operate our Front Desk with half the amount of staff and patients are still getting the same great care.”
"WelcomeWare has been a great asset to my practice. We currently use it in all 3 offices and it’s helped reduce my front office cost by 65%, improved patient forward scheduling, and improved collection of payments. Most of all, it has allowed my admin team to reduce the multi-tasking and focus on higher ticket items like turning leads into new patients."
“Our Welcomer [Virtual Receptionist], is amazing. She is already picking up so much and is an immediate help to our clinic. I am blown away by how quick your customer service team responds when I need help. Same person each time, which is nice, and they are friendly and immediately helpful.”
“We were facing challenges in recruiting and retaining staff for our front office. The capabilities of the WelcomeWare platform, coupled with the reassuring personal touch of Welcomers [Virtual Assistants] left me thoroughly impressed. This service has helped our business tremendously. WelcomeWare and our Welcomer are Godsends, and I would recommend this to anyone in my profession.”
“We have previously utilized other Virtual Kiosks, but WelcomeWare has addressed exactly what was lacking. The interface is intuitive, the closed caption feature is exceptional, and both audio and visual qualities are outstanding. Before implementing WelcomeWare, we experienced frequent lags and slow customer service resolution times. However, with WelcomeWare, the support response time has been remarkable, and resolutions have been prompt and efficient. I only wish we had made this transition a year earlier.”
“Our therapists are finally getting caught up on documentation and we were surprised how quickly some of our older patient population took to WelcomeWare. They absolutely love talking to our Welcomer!”