Interesting Reads About Remote Receptionist Service and Platforms
5 Staffing Best Practices For Your Physical Therapy Front Desk
Regardless of what procedure or criteria guides you on knowing how to hire a skilled PT receptionist, it won’t matter if you can’t keep your front desk team...
Debunking 6 Myths About Guest Management Systems
Guest management systems have become integral to modern hotels and event venues, as they help streamline the visitor registration process and improve...
Maximize Your Physical Therapy Practice’s Success in 2023: 12 Proven Front Desk Tips
2022 brought significant challenges to the physical therapy industry, including acquisitions, natural disasters, closures, and declining reimbursements, as...
7 Ways to Improve Front Desk Efficiency for Your Outpatient Services
The front desk is often the first point of contact for customers, no matter the industry. Because of this, front desk staff must be empathetic and efficient...
WelcomeWare vs. Phreesia Healthcare: Which Is The Better Solution For You?
An empty front desk can significantly impede the patient experience in an outpatient clinic. One of the growing solutions is to automate your front desk...
What Types Of Outpatient Clinics Benefit From Virtual Receptionists?
The success of an outpatient clinic begins with their receptionists and their front desk strategy. Without a proper front desk strategy, they will face...
WelcomeWare vs. Zoom Virtual Receptionist
For those looking for remote receptionist platforms, Zoom Virtual Receptionist would instantly come to mind as the pandemic has made it a household name. But...
Virtual Receptionist vs. In-Person Receptionist: Deciding Between the Two
Last Update: Receptionists are an essential part of the medical clinic’s staff. Without them, catering to patients as soon as they...
Are You Using Your Receptionists Properly? Why Your Outpatient Clinic Is Facing Pain Points
Outpatient clinics face numerous challenges throughout the course of their operations. Many of the solutions developed to push back against these challenges...
How Empathy Influences Effective Customer Service
Amidst the digital age, companies across all industries strive to adapt by integrating technology into most parts of their business. This includes...
5 Waiting Room Ideas for a More Pleasant Patient Experience
Your patients spend most of their time in your clinic in two areas: the appointment room and the waiting room. Thus, even though receiving healthcare services...
Can I Run My Physical Therapy Clinic without a Receptionist?
The importance of a physiotherapy receptionist/patient care coordinator at your physical therapy clinic cannot be overstated. But how important are they? And,...