Your Virtual Front-Desk Receptionist Platform and Kiosk

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WelcomeWare allows your receptionists to work from home
and simultaneously cover multiple locations.

Eliminate Front Desk Challenges

Receptionist no-shows, sick days, resignations,
hiring, training, and re-training!

Hiring is harder than ever.
Solution: WelcomeWare.

virtual front-desk receptionist kiosk machine monitor
See WelcomeWare In Action

Greet visitors with a smile, give instructions, help with forms, accept payment, scan IDs, print badges, and take a temperature—all using the WelcomeWare kiosk.

woman facing the virtual front-desk receptionist kiosk machine
Greet & Check-in

with a friendly smile

woman answering questions on the virtual front-desk receptionist kiosk machine
Facilitate Forms

with data input and signatures

woman scanning the id on the virtual front-desk receptionist kiosk machine
IDs & Badges

Optical Character Recognition

Less
Hassle

Less scrambling when receptionists don’t show up or quit.

Improve retention by offering a work-from-home option.

Less hiring, training and re-training.

Lower
Cost

Receptionists can cover multiple locations.

Centralize and load-balance your receptionist pool.

Reinvest cost savings into your highest performers.

Better
Experience

Collect metrics to enhance visitor experience.

Easier check-in form completion.

Never “out for lunch” – 24/7 coverage.

We’ve Got Customized Solutions For Every Market

kiosk machine displayed in-front of the pt clinic front-desk

Physical Therapy

Our virtual front desk solution can streamline the check-in process with contactless document scanning and form completion.

kiosk machine displayed in-front of the medical clinic front-desk

Healthcare

WelcomeWare can augment your patient intake with a platform that can easily integrate with your EMR system while protecting patient data confidentiality.

kiosk machine displayed in-front of the hotel front-desk

Hotels

Our platform can enable your hotel to provide a 24/7 guest check-in and check-out experience with a front desk that never sleeps.

kiosk machine displayed in-front of the airport front-desk

Airports

The WelcomeWare platform is highly capable of accommodating a high volume of travelers while preserving the human touch.

kiosk machine displayed in-front of the office front-desk

Offices

WelcomeWare streamlines front lobby clearance procedures by having a live person available via kiosk 24/7 to process security clearance for access plus answer questions, while also improving building safety by eliminating the need for on-site live receptionists.

kiosk machine displayed in-front of the the gym front-desk

Gyms

WelcomeWare expedites check-in services and on-site class registration, reducing the need for personnel who are not engaged in revenue-producing training activities with gym guests.

Here’s What Our Customers Are Saying!

“WelcomeWare has helped my practice tremendously with both increasing efficiency and cutting costs. WelcomeWare has been a game changer as far as optimization of my current staff and helping us manage multiple clinics efficiently. The flexibility that the platform has given our team has led to increased job satisfaction and job coverage. No longer is a front desk employee’s absence a terrible drain on both our PTs and patients, because desks can be covered with staff from other locations or even from home.”

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Yoni

True Sports Physical Therapy

“Welcomeware has met the needs of our practice. It allows us to be more streamlined and more efficient during patient intake and serve multiple clinics all at the same time. During the difficult times with hiring that this country has faced, Welcomeware has allowed us to focus more on patient care and less time on hiring. The customer service is top notch and starts with the sales team and hasn’t skipped a beat with the onboarding team. They have all been a great group of individuals to work with!”

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Michael

East Suburban Sports Medicine Center (ESSMC)

“During a time when hiring became an obstacle, WelcomeWare stepped in to save the day. We were able to quickly get them up to speed on our systems; the staff has been nothing short of impeccable.”

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Kacie

StretchLab

“WelcomeWare has been a great asset to my practice. We currently use it in all 3 offices and it’s helped reduce my front office cost by 65%, improved patient forward scheduling, and improved collection of payments. Most of all, it has allowed my admin team to reduce the multitasking and focus on higher ticket items like turning leads into new patients.”

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Karn

NY Sports and Spinal Physical Therapy

“The WelcomeWare platform has been a blessing! The WW platform is so easy to use and set up. Our patients love the large screen that they interact with our receptionist on; checking in, scheduling appointments, and filling out new patient paperwork. The screen is touchscreen, so private health information is not spoken out loud in the middle of the clinic. I highly recommend this platform and service for anyone struggling with hiring, consistency, and general staffing during these trying times.”

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ANGIE

Atlas Physical Therapy