by Joseph Elevado | Sep 25, 2023 | Blog, Front Desk, Healthcare
Patient De-escalation: 7 Tactics For Managing Tension According to a 2014 study on workplace violence against medical staff in a health care setting, patient violence accounts for 75% of aggravated assaults and 93% of all assaults against employees. Managing moments... 
by Joseph Elevado | Sep 11, 2023 | Blog
Resolving The Challenges Of Patient Flow In Outpatient Clinics: 6 Effective Strategies Regardless of advancements in medical technology and techniques, it can be challenging for outpatient clinics to provide patients with convenient access to health care without... 
by Joseph Elevado | Aug 17, 2023 | Blog
Managing Patient Expectations: What You Need To Know For Clinical Success Every patient enters the appointment room carrying expectations about the treatment. Some expectations are realistic, while others are unfeasible. In any case, patients will be disappointed if... 
by Joseph Elevado | Aug 15, 2023 | Blog
5 Best Practices For Effective Mental Health Staff Training Therapists must stay sharp to ensure that patients receive quality treatment and care. With that said, mental health staff training should not only apply to your providers — both healthcare workers and... 
by Joseph Elevado | Aug 7, 2023 | Blog
4 Trends And Tactics For Improving Patient Outcomes In Psychotherapy Practices Behavioral health practices continuously face challenges in managing and improving patient outcomes. This is because psychotherapy requires extensive, rigorous engagement with every patient... 
by Joseph Elevado | Jul 31, 2023 | Blog
Healing The Healers: Well-being And Retention Strategies For Your Mental Health Workers There is a turnover rate of more than 50% among mental health workers, according to a 2022 study on mental health staff retention. The well-being of mental health staff is vital to... 