Interesting Reads About Remote Receptionist Service and Platforms
WelcomeWare vs. Zoom Virtual Receptionist
For those looking for remote receptionist platforms, Zoom Virtual Receptionist would instantly come to mind as the pandemic has made it a household name. But how does it stack up to the live-streaming receptionist platform...
Virtual Medical Receptionist vs In-Person Medical Receptionist: Which Suits Your Needs?
Serving patients in healthcare requires a team effort from hospital staff, with the medical receptionist being the most visible on the front lines. The daily...
Are You Using Your Receptionists Properly? Why Your Outpatient Clinic Is Facing Pain Points
Outpatient clinics face numerous challenges throughout the course of their operations. Many of the solutions developed to push back against these challenges...
How Empathy Influences Effective Customer Service
Amidst the digital age, companies across all industries strive to adapt by integrating technology into most parts of their business. This includes...
5 Waiting Room Ideas for a More Pleasant Patient Experience
Your patients spend most of their time in your clinic in two areas: the appointment room and the waiting room. Thus, even though receiving healthcare services...
Can I Run My Physical Therapy Clinic without a Receptionist?
The importance of a physiotherapy receptionist/patient care coordinator at your physical therapy clinic cannot be overstated. But how important are they? And,...
How To Retain Healthcare Front Desk Staff in 5 Simple Ways
Amidst a global pandemic, healthcare workers fight a daily battle of managing strenuous workloads, juggling the needs of patients, colleagues, and themselves....
3 Ways Patient Kiosks Can Help With Medical Labor Shortage
While the world has started operating at near pre-pandemic levels again, the healthcare industry has yet to recover from the global health crisis. Today,...
Checklist: Crucial Features You Should Look For in a Visitor Management System
Your company decides to invest in a visitor management system — great! Question: what should you look for in your next VMS? Regardless of your use case, there...
Customer Service Challenges Every Airport Manager Should Solve
It’s almost never a calm day in an airport. 2019 saw a whopping 927 million air travelers in the US alone. This dropped to 369 million in 2020 due to the...
Step Up Your Company’s Data Entry With These Four Tips
Love it or hate it, data entry is an essential component of every business. It helps your company come up with more informed strategies, especially if you...
Visitor Management Systems: What You Need to Know
Saying that a visitor management system simply manages your guest intake is an understatement of what it can do for your business. It’s a crucial component of...
Six Skills That Hotel Receptionists Must Have
Hotel receptionists play a critical role in managing the guest experience of your hotel. Your guests interact with your front desk multiple times throughout...