Eliminate the stress, cost, and inefficiencies of administrative burdens, to empower our clients to focus on their core business.


A frictionless check-in experience.

WelcomeWare is the industry leader in virtual live front-desk solutions. Our innovative platform ensures your front desk is always attended, enhancing staffing flexibility, reducing costs, and delivering a superior customer experience.

At WelcomeWare, we provide state-of-the-art kiosks and software designed for efficient front-desk interactions. Whether utilizing a fully remote front desk team or a hybrid of in-office and remote receptionists, we enable every location to be covered by a live, smiling receptionist.

In addition to our innovative kiosks and platform, WelcomeWare also offers professional virtual assistants to ensure comprehensive and seamless front desk coverage.

WelcomeWare is a proud business unit of Civicom Inc., a global pioneer in business and technology solutions since 2000. Civicom’s diverse services include:

  • Audio and web conferencing
  • Voice-to-CRM integration
  • Global marketing research facilitation
  • Transcription services
  • AI scribe tools
  • Overseas satellite workforce operations for US companies
Civicom is deeply committed to social responsibility, dedicating 10% of its profits to worthy causes worldwide.

Experience the future of front desk management,
where efficiency meets excellence