Eliminate Your Front Desk Challenges With The WelcomeWare Kiosk Software

Game Changing Features

virtual front desk software window icon

Easy to use,
web-based platform

virtual front desk software backend dashboard ui icon

Customized branding,
routing, and forms

multiple locations virtual receptionist icon

Cover multiple locations
with fewer receptionists

2 smart phones notification icon

Text or email notifications
upon visitor arrival

virtual front desk software scanning information icon

Document scanning
of all sizes

virtual front desk software analytics data icon

Customized reporting

Remote Face-To-Face Interactions

virtual front desk software patient view and greeter view welcomeware ui

Document Capture

welcomeware virtual front desk software backend view showing document capture tool

Work Side-By-Side With Internal Software

virtual receptionist assisting the guests

Custom Background

friendly live virtual receptionist displayed on the kiosk

Intake Forms

Security Protocols

HIPAA Compliant

Civicom has put safeguards in place to be compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and associated regulations. We have engaged in a comprehensive HIPAA audit and training program for employees and have an active HIPAA compliance policy. We have established an annual review of our compliance practices to assure we remain in line with HIPAA requirements.

Info Security

We maintain a comprehensive information security policy that is the foundation for the development and implementation of our security practices. These practices are designed to ensure the confidentiality, integrity, and security of data within our locations and the information systems owned and operated by our company. We employ a full time Data Protection and a full time Compliance Officer.

Culture of Confidentiality

Our organizational mindset is that we are stewards of client and respondent data and it is our responsibility to protect and safeguard it. All employees record our Oath of Confidentiality every quarter and also have signed a confidentiality agreement. The Quarterly Oath helps each employee remember their personal responsibilities to safeguard all data and PII and to follow required protocols.

We subscribe to all required state privacy regulations.