Frictionless Check-Ins and Patient Flow for Occupational Therapy Practices
• Ensure Front Desk Coverage
• Increase Scheduled-Outs and Collections
• Reduce Operating Costs
Real Impact
$1 million in impact in just one year. See how a healthcare provider achieved these results in this case study.
36% decrease in labor costs
$269K saved in first year
6% Decreased unbilled slots
$2,900 more revenue/day
*Results may vary based on practice size, location, and implementation.
The WelcomeWare Kiosk and Virtual Front-Desk Receptionist Platform
Long lines and overwhelmed staff can ruin the patient experience in occupational therapy and rehab practices. The WelcomeWare Kiosk solves this by streamlining check-ins, easing the burden on your team, and ensuring every patient’s experience is smooth, fast, and frictionless.
Game Changing Features
Easy to use, web-based platform
Customized branding and forms
Cover multiple locations
Works with any EMR system
Advanced reporting dashboard
Text or email notifications
The WelcomeWare Difference
Top-Tier Security & Compliance
Consistent A-level audit scores and full compliance with leading healthcare IT and privacy standards.
Complete IT Support
We handle all hardware and assistant troubleshooting so your team can stay focused on patient care.
Data-Driven Insights
Robust dashboards and metrics that help you adjust staffing, track performance, and optimize operations.
Proven Industry Trust
Validated, recommended, and used by top organizations across the industry.
White-Glove Customer Experience
Fast responses, hands-on onboarding, and ongoing support from a dedicated success team.
Enterprise-Grade Reliability & Commercial-Grade Hardware
Healthcare practices nationwide trust WelcomeWare’s purpose-built kiosks for scalable, reliable performance that keeps every front desk running smoothly, even in high-traffic environments.
Maximize Your Occupational Therapy Practice Efficiency with a Welcomer Virtual Assistant
Our Welcomer Virtual Assistant handles key tasks like call management, appointment scheduling, patient billing, and more, boosting your practice efficiency. Free up your team to focus on patient care while we take care of the rest. Need something specific for your OT practice? We’ll tailor a solution to fit your practice’s unique needs.
What Welcomers Can Do for Your Occupational Therapy Practice
Answer incoming calls and route them efficiently to the right therapist or department within your OT practice.
Welcome patients virtually and manage the reception area with professionalism.
Schedule, confirm, and reschedule appointments to minimize downtime and no‑shows.
Address patient inquiries, explain OT services, and provide friendly support from check-in onward, enhancing patient satisfaction.
Maintain and update patient records, manage therapy session data, and ensure accurate information for treatment continuity.
Confirm upcoming therapy appointments and reschedule as needed to optimize the schedule for your OT team.
Maintain an organized appointment calendar, ensuring efficient use of therapists' time slots.
Send appointment reminders and ensure patients are aware of their upcoming OT sessions.
Manage cancellations and no-shows to minimize disruptions and keep the schedule on track.
Process insurance claims promptly, following up on any unpaid claims to ensure quick resolution in OT practice billing.
Verify patient insurance coverage and benefits to confirm eligibility and reduce billing issues specific to OT services.
Address patient billing inquiries, resolve discrepancies, and ensure clear communication about therapy services and charges.
Manage accounts receivable, handle collections, and ensure timely payment processing for therapy sessions.
Prepare and submit accurate billing statements to patients, ensuring transparency and clarity in OT-related charges.
Combine Welcomers with WelcomeWare and Unlock Greater Value
Utilize WelcomeWare kiosks to ensure front desk coverage and promote operational efficiencies. Leverage Welcomers across multiple locations, ensuring cost effective coverage everywhere.
