Clear Check-Ins and Guest Communication for Campgrounds and Recreation
• Ensure Smooth Check-Ins
• Improve Guest Satisfaction
• Reduce Wait Times
• Enhance Operational Efficiency
Real Impact
Streamlined Service, No Extra Staff. See how Mt. Lebanon achieved these results in our case study.
5-Sec average wait time
100% Patient check-ins done through WelcomeWare
23-Sec average check‑in
*Results may vary based on business size, location, and implementation.
The WelcomeWare Kiosk and Virtual Front-Desk Receptionist Platform
Long lines and overwhelmed staff can disrupt the guest experience at campgrounds and recreational facilities. The WelcomeWare Kiosk solves this by streamlining check-ins, reducing wait times, and easing the burden on your team. It ensures each guest's arrival is quick and seamless, freeing up staff to assist with other services and enhance the overall experience.
Game Changing Features
Easy to use, web-based platform
Customized branding and forms
Cover multiple locations
Works with any EMR system
Advanced reporting dashboard
Text or email notifications
The WelcomeWare Difference
Top-Tier Security & Compliance
Consistent A-level audit scores and full compliance with leading healthcare IT and privacy standards.
Complete IT Support
We handle all hardware and assistant troubleshooting so your team can stay focused on patient care.
Data-Driven Insights
Robust dashboards and metrics that help you adjust staffing, track performance, and optimize operations.
Proven Industry Trust
Validated, recommended, and used by top organizations across the industry.
White-Glove Customer Experience
Fast responses, hands-on onboarding, and ongoing support from a dedicated success team.
Robust, High-Performance Solutions
WelcomeWare’s kiosks and virtual assistant services are designed for reliability and scalability, ensuring smooth, consistent performance even during peak demand in any environment.
Maximize Your Campground or Recreational Facility Efficiency with a Welcomer Virtual Assistant
Our Welcomer Virtual Assistant handles essential tasks like guest check-ins, reservation management, activity bookings, and billing, helping boost your campground or recreational facility's efficiency. Free up your team to focus on guest services and outdoor activities, while we take care of the administrative details. Need something specific for your campground or recreation center? We’ll tailor a solution to meet your unique needs.
What Welcomers Can Do for Your Campground or Recreation Facility
Answer incoming calls and route them efficiently to the right department or team member within your campground or recreation facility.
Welcome guests virtually, manage the reception area with professionalism, and ensure a smooth check-in process for campers or visitors.
Schedule, confirm, and reschedule campsite reservations, cabin bookings, activity reservations, and event planning, ensuring maximum occupancy and minimal downtime.
Address guest inquiries, provide information on available amenities, activities, and local attractions, and offer friendly support from check-in to check-out.
Confirm upcoming campsite reservations, cabin stays, and activity bookings (e.g., fishing trips, hiking tours, or guided excursions), and reschedule as needed to optimize availability.
Maintain an organized reservation calendar for campsites, cabins, and recreational activities, ensuring efficient resource allocation.
Send reservation reminders to guests and provide information on check-in times, local weather, and available amenities, reducing cancellations and no-shows.
Manage cancellations and no-shows to keep the schedule running smoothly and efficiently, minimizing disruptions during peak seasons.
Process payments for campsite reservations, activities, and services, ensuring timely and accurate payment collection.
Verify guest reservations, membership plans, or seasonal passes to confirm eligibility and reduce billing issues.
Address billing inquiries, resolve discrepancies, and ensure clear communication about charges for accommodations, activities, and other services.
Manage accounts receivable, handle collections, and ensure timely payment processing for bookings, excursions, and recreational rentals.
Combine Welcomers with WelcomeWare and Unlock Greater Value
Utilize WelcomeWare kiosks to ensure front desk coverage and promote operational efficiencies. Leverage Welcomers across multiple locations, ensuring cost effective coverage everywhere.
