by Joseph Elevado | Oct 20, 2023 | Blog, Front Desk, Healthcare
Patient Dropouts At Your PT Clinic? 8 Telltale Signs Your Patients Are About To Call It Quits Have you noticed if your patients are slowly dropping out of your physical therapy (PT) clinic? Patient dropouts are subtle and hard to notice, but their impact is...
by Joseph Elevado | Oct 18, 2023 | Blog, Front Desk, Healthcare
“Thank You For Your Patience!” — How To Improve Patient Wait Times: 5 Effective Methods A 2022 Survey of Physician Appointment Wait Times and Medicare and Medicaid Acceptance Rates found that it takes an average of 26.0 days to schedule a new physician...
by Joseph Elevado | Oct 10, 2023 | Blog, Front Desk, Healthcare
7 Effective Team-Building Strategies In Healthcare For Improving Your Clinical Operations A 2016 analysis of medical errors in the US found that “medical errors” account for 251,000 deaths per year, making it the 3rd leading cause of death in the country. Furthermore,...
by Joseph Elevado | Sep 25, 2023 | Blog, Front Desk, Healthcare
Patient De-escalation: 7 Tactics For Managing Tension According to a 2014 study on workplace violence against medical staff in a health care setting, patient violence accounts for 75% of aggravated assaults and 93% of all assaults against employees. Managing moments...
by civicomweb | Nov 5, 2021 | Blog, Business Outcomes, Front Desk
How to Hire the Right Receptionist for Your Company Last Update: Jan 31, 2023 An excellent front desk receptionist can contribute to the success of your business. It’s vital to consider their abilities, personality, and loyalty to your company. These are important to...
by civicomweb | Oct 22, 2021 | Blog, Employee Productivity and Engagement, Front Desk
How to Give Constructive Feedback to Your Front Desk Giving feedback to your receptionist can be an awkward affair, but it’s necessary for them to improve in representing your company to every customer that is greeted at the front desk. We’ll explain how to give...
