Company
Mission
Eliminate the stress, cost, and inefficiencies of administrative burdens, to empower our clients to focus on their core business.
Vision
A frictionless check-in experience.
Experience the future of front desk management, where efficiency meets excellence.
WelcomeWare is the industry leader in virtual live front-desk solutions. Our innovative platform ensures your front desk is always attended, enhancing staffing flexibility, reducing costs, and delivering a superior customer experience.
At WelcomeWare, we provide state-of-the-art kiosks and software designed for efficient front-desk interactions. Whether utilizing a fully remote front desk team or a hybrid setup of in-office and remote receptionists, we ensure every location is supported by a live, smiling receptionist.
In addition to our kiosks and software, WelcomeWare also offers professional virtual assistants to provide seamless front-office and back-office support—no matter your setup.
WelcomeWare is a proud business unit of Civicom Inc., a global pioneer in business and technology solutions since 2000. Civicom’s diverse services include:
Check-In and Receptionist
Inbound and Outbound Call Management
Patient/Customer Coordination
Payment Collection
Appointments Scheduling
Civicom is deeply committed to social responsibility, dedicating 10% of its profits to worthy causes worldwide.