Streamlined Check-Ins and Enhanced Efficiency for Aviation Operations
• Ensure Faster Check-Ins
• Improve Operational Workflows
• Enhance Customer Experience At Every Touchpoint
Real Impact
Streamlined Service, No Extra Staff. See how Mt. Lebanon achieved these results in our case study.
5-Sec average wait time
100% Patient check-ins done through WelcomeWare
23-Sec average check‑in
*Results may vary based on business size, location, and implementation.
The WelcomeWare Kiosk and Virtual Front-Desk Receptionist Platform
Long lines and delayed check-ins can disrupt passenger flow and cause frustration at airports or aviation terminals. The WelcomeWare Kiosk streamlines passenger check-ins, crew arrivals, and visitor management, reducing wait times and easing the burden on your staff. It ensures a quick, secure, and seamless check-in process, helping staff focus on operational tasks and delivering excellent passenger service.
Game Changing Features
Easy to use, web-based platform
Customized branding and forms
Cover multiple locations
Works with any EMR system
Advanced reporting dashboard
Text or email notifications
The WelcomeWare Difference
Top-Tier Security & Compliance
Consistent A-level audit scores and full compliance with leading healthcare IT and privacy standards.
Complete IT Support
We handle all hardware and assistant troubleshooting so your team can stay focused on patient care.
Data-Driven Insights
Robust dashboards and metrics that help you adjust staffing, track performance, and optimize operations.
Proven Industry Trust
Validated, recommended, and used by top organizations across the industry.
White-Glove Customer Experience
Fast responses, hands-on onboarding, and ongoing support from a dedicated success team.
Robust, High-Performance Solutions
WelcomeWare’s kiosks and virtual assistant services are designed for reliability and scalability, ensuring smooth, consistent performance even during peak demand in any environment.
Maximize Your Aviation Facility Efficiency with a Welcomer Virtual Assistant
Our Welcomer Virtual Assistant handles key tasks like passenger check-ins, flight scheduling, crew management, and billing, boosting operational efficiency. Free up your team to focus on ensuring flight safety, customer service, and on-time departures, while we manage the administrative tasks. Need something specific for your aviation facility? We’ll tailor a solution to fit your unique needs.
What Welcomers Can Do for Your Aviation Facility
Answer incoming calls and route them efficiently to the appropriate department or team member within your aviation facility.
Welcome passengers, crew members, and visitors virtually, managing the check-in process with professionalism and ensuring smooth, fast boarding.
Schedule, confirm, and reschedule flight bookings, crew shifts, and gate assignments to optimize your operational flow and minimize delays.
Address passenger inquiries, explain flight details, baggage policies, and provide friendly support from check-in to boarding.
Confirm upcoming flight schedules, crew duty times, and flight bookings, reschedule when necessary, and optimize operational efficiency.
Maintain an organized calendar for gate assignments, check-ins, and crew shifts to ensure the efficient use of resources.
Send reminders to passengers about their upcoming flights and check-in times, reducing last-minute cancellations and no-shows.
Manage cancellations and rebookings to minimize disruptions to flight schedules, ensuring smooth operations.
Process payments for flight bookings, baggage fees, and services, ensuring smooth and accurate financial transactions.
Verify passenger or vendor account details, travel plans, and additional services to confirm eligibility and prevent billing issues.
Address billing inquiries, resolve discrepancies, and ensure clear communication about charges for flights, baggage, and other services.
Manage accounts receivable, handle collections, and ensure timely payment processing for tickets, upgrades, and other aviation services.
Combine Welcomers with WelcomeWare and Unlock Greater Value
Utilize WelcomeWare kiosks to ensure front desk coverage and promote operational efficiencies. Leverage Welcomers across multiple locations, ensuring cost effective coverage everywhere.
