Frictionless Check-Ins and Patient Flow for Dialysis Centers
• Streamline patient check-ins
• Improve communication
• Reduce administrative burdens
• Provides a smoother and organized experience
Real Impact
$1 million in impact in just one year. See how a healthcare provider achieved these results in this case study.
36% decrease in labor costs
$269K saved in first year
6% Decreased unbilled slots
$2,900 more revenue/day
*Results may vary based on practice size, location, and implementation.
The WelcomeWare Kiosk and Virtual Front-Desk Receptionist Platform
Overloaded waiting areas and busy administrative staff can lead to patient frustration in dialysis centers. The WelcomeWare Kiosk simplifies check-ins and helps manage patient flow, ensuring that every patient receives prompt attention while reducing the pressure on your team.
Game Changing Features
Easy to use, web-based platform
Customized branding and forms
Cover multiple locations
Works with any EMR system
Advanced reporting dashboard
Text or email notifications
The WelcomeWare Difference
Top-Tier Security & Compliance
Consistent A-level audit scores and full compliance with leading healthcare IT and privacy standards.
Complete IT Support
We handle all hardware and assistant troubleshooting so your team can stay focused on patient care.
Data-Driven Insights
Robust dashboards and metrics that help you adjust staffing, track performance, and optimize operations.
Proven Industry Trust
Validated, recommended, and used by top organizations across the industry.
White-Glove Customer Experience
Fast responses, hands-on onboarding, and ongoing support from a dedicated success team.
Enterprise-Grade Reliability & Commercial-Grade Hardware
Healthcare practices nationwide trust WelcomeWare’s purpose-built kiosks for scalable, reliable performance that keeps every front desk running smoothly, even in high-traffic environments.
Maximize Your Dialysis Center’s Efficiency with a Welcomer Virtual Assistant
Our Welcomer Virtual Assistant can handle essential administrative tasks like scheduling, patient inquiries, and insurance verification. This frees up your staff to focus on patient care while ensuring that all non-clinical functions are taken care of smoothly and efficiently.
What Welcomers Can Do for Your Urgent Care Center
Answer incoming calls and direct patients to the appropriate department or dialysis team member.
Welcome patients virtually, guide them through the check-in process, and assist with paperwork, reducing wait times and ensuring a smooth patient flow.
Schedule, confirm, and reschedule dialysis appointments, ensuring that treatment schedules are optimized and patients receive care on time.
Address patient inquiries regarding dialysis treatments, medication, and appointments, providing clear and compassionate support.
Maintain and update patient records, including dialysis history and treatment details, to ensure continuity of care and accurate treatment plans.
Confirm dialysis appointments and reschedule as needed, ensuring that patients receive timely and consistent treatment.
Organize the center’s calendar to minimize gaps in treatment schedules, making the most of available time slots.
Send appointment reminders to patients, helping them prepare for their dialysis sessions and reducing the likelihood of missed appointments.
Manage cancellations and no-shows efficiently to maintain a smooth schedule and reduce disruption to daily operations.
Process insurance claims promptly, following up on unpaid claims to ensure quick resolution for dialysis treatments.
Verify patient insurance coverage and benefits, confirming eligibility and minimizing billing discrepancies specific to dialysis services.
Address patient billing inquiries, resolve any discrepancies, and provide clear communication regarding the costs of treatments.
Manage accounts receivable and handle collections to ensure timely payments for dialysis services.
Prepare and submit accurate billing statements, ensuring transparency and clarity for patients regarding treatment charges.
Combine Welcomers with WelcomeWare and Unlock Greater Value
Utilize WelcomeWare kiosks to ensure front desk coverage and promote operational efficiencies. Leverage Welcomers across multiple locations, ensuring cost effective coverage everywhere.
