Industry | IV Hydration Therapy

Smarter Check-Ins and Front Desk Support for IV Hydration Therapy Centers

• Ensure smooth patient flow
• Reduce wait times
• Creates a welcoming, stress-free environment

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Real Impact

$1 million in impact in just one year. See how a healthcare provider achieved these results in this case study.

36% decrease in labor costs

$269K saved in first year

6% Decreased unbilled slots

$2,900 more revenue/day

*Results may vary based on practice size, location, and implementation.

The WelcomeWare Kiosk and Virtual Front-Desk Receptionist Platform

In IV hydration therapy centers, long wait times and crowded reception areas can cause stress for clients seeking relief. The WelcomeWare Kiosk simplifies check-ins, reduces administrative strain, and creates a more efficient, seamless experience for every client.

Game Changing Features

Easy to use, web-based platform

Core Feature

Customized branding and forms

Core Feature

Cover multiple locations

Core Feature

Works with any EMR system

Core Feature

Advanced reporting dashboard

Core Feature

Text or email notifications

Core Feature

The WelcomeWare Difference

Top-Tier Security & Compliance

Consistent A-level audit scores and full compliance with leading healthcare IT and privacy standards.

Complete IT Support

We handle all hardware and assistant troubleshooting so your team can stay focused on patient care.

Data-Driven Insights

Robust dashboards and metrics that help you adjust staffing, track performance, and optimize operations.

Proven Industry Trust

Validated, recommended, and used by top organizations across the industry.

White-Glove Customer Experience

Fast responses, hands-on onboarding, and ongoing support from a dedicated success team.

Enterprise-Grade Reliability & Commercial-Grade Hardware

Healthcare practices nationwide trust WelcomeWare’s purpose-built kiosks for scalable, reliable performance that keeps every front desk running smoothly, even in high-traffic environments.

Maximize Your IV Hydration Therapy Center’s Efficiency with a Welcomer Virtual Assistant

Our Welcomer Virtual Assistant handles essential tasks like call management, appointment scheduling, patient billing, and more, helping your center run smoothly. Free up your staff to focus on delivering top-tier hydration treatments while we manage the rest. Need something specific for your IV hydration center? We’ll tailor a solution to fit your unique needs.

What Welcomers Can Do for Your Urgent Care Center

Answer incoming calls and route them to the appropriate staff or department within your IV hydration therapy center.

Welcome clients virtually, guide them through check-in, and ensure they feel comfortable and informed throughout the process.

Schedule, confirm, and reschedule appointments, ensuring a smooth flow of clients and reducing wait times.

Address client inquiries regarding treatments, pricing, and scheduling, providing friendly and helpful support.

Maintain and update client records to ensure accurate treatment information and continuity of care.

Confirm upcoming IV hydration therapy appointments and reschedule as needed to maximize the center’s availability.

Maintain an organized appointment calendar, ensuring optimal use of available time slots for each treatment.

Send appointment reminders and ensure clients are aware of their upcoming visits, reducing last-minute cancellations.

Manage cancellations and no-shows to minimize disruption and maintain smooth operations.

Process insurance claims promptly, following up on unpaid claims to ensure quick resolution for hydration therapy treatments.

Verify client insurance coverage and benefits to confirm eligibility, reducing billing issues specific to IV hydration services.

Address client billing inquiries, resolve discrepancies, and ensure clear communication about treatment costs.

Manage accounts receivable, handle collections, and ensure timely payment processing for treatments.

Prepare and submit accurate billing statements to clients, ensuring transparency and clarity regarding services rendered.

Combine Welcomers with WelcomeWare and Unlock Greater Value

Utilize WelcomeWare kiosks to ensure front desk coverage and promote operational efficiencies. Leverage Welcomers across multiple locations, ensuring cost effective coverage everywhere.

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