Frictionless Check-Ins and Patient Flow for Optometry Clinics
• Ensure smooth patient flow
• Reduce wait times
• Enhance patient satisfaction
Real Impact
$1 million in impact in just one year. See how a healthcare provider achieved these results in this case study.
36% decrease in labor costs
$269K saved in first year
6% Decreased unbilled slots
$2,900 more revenue/day
*Results may vary based on practice size, location, and implementation.
The WelcomeWare Kiosk and Virtual Front-Desk Receptionist Platform
Overcrowded waiting areas and overwhelmed staff can detract from the patient experience in optometry clinics. The WelcomeWare Kiosk helps streamline check-ins, reduce administrative burdens on your team, and ensure a fast, smooth, and frictionless experience for every patient.
Game Changing Features
Easy to use, web-based platform
Customized branding and forms
Cover multiple locations
Works with any EMR system
Advanced reporting dashboard
Text or email notifications
The WelcomeWare Difference
Top-Tier Security & Compliance
Consistent A-level audit scores and full compliance with leading healthcare IT and privacy standards.
Complete IT Support
We handle all hardware and assistant troubleshooting so your team can stay focused on patient care.
Data-Driven Insights
Robust dashboards and metrics that help you adjust staffing, track performance, and optimize operations.
Proven Industry Trust
Validated, recommended, and used by top organizations across the industry.
White-Glove Customer Experience
Fast responses, hands-on onboarding, and ongoing support from a dedicated success team.
Enterprise-Grade Reliability & Commercial-Grade Hardware
Healthcare practices nationwide trust WelcomeWare’s purpose-built kiosks for scalable, reliable performance that keeps every front desk running smoothly, even in high-traffic environments.
Maximize Your Optometry Practice Efficiency with a Welcomer Virtual Assistant
Our Welcomer Virtual Assistant can manage a variety of administrative tasks, including appointment scheduling, patient inquiries, and billing, so your staff can focus more on patient care. We tailor solutions to fit your clinic’s specific needs, making your operations more efficient.
What Welcomers Can Do for Your Optometry Clinic
Answer incoming calls and direct them to the appropriate department or optometrist within your clinic.
Welcome patients virtually, assisting with check-ins and guiding them through the initial steps of their appointment.
Schedule, confirm, and reschedule eye exams and consultations, reducing wait times and minimizing no-shows.
Address patient inquiries, provide information on optometry services, and assist with any concerns from check-in to check-out, improving the overall patient experience.
Maintain and update patient records, ensuring accurate information for ongoing care and follow-up appointments.
Confirm upcoming eye exam appointments and reschedule as needed to optimize your optometrists' time.
Keep an organized and up-to-date appointment calendar, ensuring efficient use of available time slots.
Send appointment reminders, reducing the likelihood of missed appointments and ensuring patients are prepared for their visits.
Manage cancellations and no-shows, keeping the clinic’s schedule organized and running smoothly.
Process insurance claims promptly, ensuring quick follow-up on unpaid claims for optometry services.
Verify patient insurance coverage and benefits to ensure eligibility and minimize billing discrepancies specific to optometry care.
Address patient billing inquiries and ensure transparent communication regarding eye exams, eyewear, and any other optometry services.
Manage accounts receivable and handle collections efficiently, ensuring timely payments for optical services.
Prepare and submit accurate billing statements, providing clear breakdowns of charges related to exams, eyewear, and treatments.
Combine Welcomers with WelcomeWare and Unlock Greater Value
Utilize WelcomeWare kiosks to ensure front desk coverage and promote operational efficiencies. Leverage Welcomers across multiple locations, ensuring cost effective coverage everywhere.
