Elevated Check-Ins and Client Communication for Salons, Spas, and Beauty Centers
• Ensure Seamless Front Desk Coverage
• Increase Booked Appointments and Collections
• Reduce Operating Costs
• Enhance The Client Experience
Real Impact
Streamlined Service, No Extra Staff. See how Mt. Lebanon achieved these results in our case study.
5-Sec average wait time
100% Patient check-ins done through WelcomeWare
23-Sec average check‑in
*Results may vary based on business size, location, and implementation.
The WelcomeWare Kiosk and Virtual Front-Desk Receptionist Platform
Long lines and overwhelmed staff can disrupt the client experience in salons and spas. The WelcomeWare Kiosk solves this by streamlining check-ins, reducing wait times, and easing the burden on your team. It ensures every visit is smooth, fast, and frictionless, allowing your staff to focus on delivering top-notch beauty and wellness services.
Game Changing Features
Easy to use, web-based platform
Customized branding and forms
Cover multiple locations
Works with any EMR system
Advanced reporting dashboard
Text or email notifications
The WelcomeWare Difference
Top-Tier Security & Compliance
Consistent A-level audit scores and full compliance with leading healthcare IT and privacy standards.
Complete IT Support
We handle all hardware and assistant troubleshooting so your team can stay focused on patient care.
Data-Driven Insights
Robust dashboards and metrics that help you adjust staffing, track performance, and optimize operations.
Proven Industry Trust
Validated, recommended, and used by top organizations across the industry.
White-Glove Customer Experience
Fast responses, hands-on onboarding, and ongoing support from a dedicated success team.
Robust, High-Performance Solutions
WelcomeWare’s kiosks and virtual assistant services are designed for reliability and scalability, ensuring smooth, consistent performance even during peak demand in any environment.
Maximize Your Salon, Spa, or Beauty Center Efficiency with a Welcomer Virtual Assistant
Our Welcomer Virtual Assistant handles key tasks like client check-ins, appointment scheduling, billing, and more, boosting your salon or spa’s efficiency. Free up your team to focus on providing exceptional beauty treatments and services while we take care of the rest. Need something specific for your salon or spa? We’ll tailor a solution to fit your unique needs.
What Welcomers Can Do for Your Salon, Spa, or Beauty Center
Answer incoming calls and route them efficiently to the right stylist, technician, or department within your beauty salon, spa, or wellness center.
Welcome clients virtually, manage the reception area with professionalism, and ensure a smooth check-in process for every client, enhancing their overall experience.
Schedule, confirm, and reschedule appointments for haircuts, massages, facials, and other treatments to minimize downtime and no-shows.
Address client inquiries, explain available services, and provide friendly support from check-in to checkout, ensuring clients feel valued and well-informed.
Maintain and update client records, track treatment history, and ensure accurate information to support ongoing services.
Confirm upcoming appointments for haircuts, spa treatments, and other beauty services, and reschedule as needed to optimize your salon’s or spa’s schedule.
Maintain an organized appointment calendar, ensuring proper time allocation for services and treatments.
Send appointment reminders to clients, ensuring they are aware of their upcoming visits, reducing cancellations and no-shows.
Manage cancellations and no-shows to minimize disruptions and keep the schedule on track.
Process payments for services rendered and follow up on any outstanding balances to ensure quick resolution.
Verify client package details, membership plans, and loyalty program benefits to confirm eligibility and reduce billing issues.
Address billing inquiries, resolve discrepancies, and ensure clear communication about charges for services rendered, such as treatments, products, or memberships.
Manage accounts receivable, handle collections, and ensure timely payment processing for services and packages.
Prepare and submit accurate billing statements to clients, ensuring transparency and clarity on beauty and wellness costs.
Combine Welcomers with WelcomeWare and Unlock Greater Value
Utilize WelcomeWare kiosks to ensure front desk coverage and promote operational efficiencies. Leverage Welcomers across multiple locations, ensuring cost effective coverage everywhere.
