Welcomers™ – Our Expert
Virtual Assistants
With Welcomers, you benefit from a fully managed solution. We take care of management, payroll, benefits, equipment, and compliance, letting you skip the hassle.
Who are Welcomers?
Welcomers are full-time WelcomeWare employees who provide exclusive support tailored to your needs. Whether you're a medical practice or any other type of business, our Welcomers are trained to deliver reliable, friendly service every time.
“WelcomeWare has been a great addition to our practice. It has saved us huge amounts of time and money while providing competent and reliable staff. The Welcomers are now an interwoven part of our team, just like previous in-person staff, and are excellent with all patient interactions. Highly recommended!”
Ryan Lynch
What do Welcomers do
Front Desk
Check-In and Receptionist
Inbound and Outbound Call Management
Patient/Customer Coordination
Payment Collection
Appointments Scheduling
Back Office
Insurance Verification and Authorization
Revenue Cycle Management
Referral Management
Billing and Payment Posting
Account Management
Any administrative task you need, trained by you to match your unique business requirements
Why Choose Welcomers?
A fully managed solution. We take care of management, payroll, benefits, equipment, and compliance, letting you skip the hassle!
Full-time, dedicated employees
Management, training and HR support
Equipment, VPN, Anti-virus software provided
WelcomeWare office workspaces available
HIPAA Compliant
Regular security compliance and tech support
Unlock greater value together – Combine Welcomers with WelcomeWare
Utilize WelcomeWare kiosks to ensure front desk coverage and promote operational efficiencies. Leverage Welcomers across multiple locations, ensuring cost effective coverage everywhere.
Here’s What Our Customers Are Saying!
“It is exciting to see the success of the roll-out in our clinics and the significant value this technology has brought to our company. Remote reception not only ensures a superior patient experience, but it also makes it easier for us to retain and nurture administrative talent and gives our clinicians space to thrive.”
Steve Schneider
“WelcomeWare has been a great addition to our practice. It has saved us huge amounts of time and money while providing competent and reliable staff. The Welcomers are now an interwoven part of our team, just like previous in-person staff, and are excellent with all patient interactions. Highly recommended!”
Ryan Lynch
“We were facing challenges in recruiting and retaining staff for our front office. The capabilities of the WelcomeWare platform, coupled with the reassuring personal touch of Welcomers [Virtual Assistants] left me thoroughly impressed. This service has helped our business tremendously. WelcomeWare and our Welcomer are Godsends, and I would recommend this to anyone in my profession.”
Scott Gardner
“WelcomeWare has enhanced both our admin functions and our admin environment. Our Welcomer Aya has been a great addition with her work ethic, positivity, and team centric approach.”
Katie LeSuer
“Our Welcomer [Virtual Receptionist], is amazing. She is already picking up so much and is an immediate help to our clinic. I am blown away by how quick your customer service team responds when I need help. Same person each time, which is nice, and they are friendly and immediately helpful.”
Danielle Hines
“Our therapists are finally getting caught up on documentation and we were surprised how quickly some of our older patient population took to WelcomeWare. They absolutely love talking to our Welcomer!”
Chris Gardner
“WelcomeWare has been a great relief for us! We needed a boost to our front desk to give patients a more efficient experience and help manage the schedules of our busy PTs. Our welcomer (Rizza) has been fabulous, both as a friendly face to help patients and as an efficient back-office support person. I recommend WelcomeWare to anyone who is having staffing challenges as well as anyone who just wants a more efficient front desk.”