WelcomersTM – Our Expert
Virtual Assistants
WelcomeWare empowers practices by providing kiosks, software, and data
to facilitate an efficient intake experience using a remote front desk workforce to
cover multiple locations with a live, smiling virtual assistant.
Who are Welcomers?
Proven administrative experts, providing cost-effective service, without the hassle.
Welcomers are full-time employees of WelcomeWare who provide exclusive support to your business.
“WelcomeWare has been a great addition to our practice. It has saved us huge amounts of time and money while providing competent and reliable staff. The Welcomers are now an interwoven part of our team, just like previous in-person staff, and are excellent with all patient interactions. Highly recommended!”
2 Locations
What do Welcomers do
Front Desk
- Arrive and check-in
- Inbound and outbound phone calls
- Route visitors
- Payment Collection
- Schedule appointments
Back Office
- Administrative support
- Insurance eligibility verification
- Financial responsibility assessment
- Referral management
- Patient/Customer account management
Any administrative function you need and train them to do!
Why Choose Welcomers?
A fully managed solution. We take care of management, payroll, benefits,
equipment, and compliance, letting you skip the hassle!
Full-time, dedicated employees
Management, training and HR support
Equipment, VPN, Anti-virus software provided
WelcomeWare office workspaces available
HIPAA/GDPR Compliant
Regular security compliance and tech support
Unlock greater value together – Combine Welcomers with WelcomeWare
Utilize WelcomeWare kiosks to ensure front desk coverage and promote operational efficiencies. Leverage Welcomers across multiple locations, ensuring cost effective coverage everywhere.
Here’s What Our Customers Are Saying!
“WelcomeWare has been a great addition to our practice. It has saved us huge amounts of time and money while providing competent and reliable staff. The Welcomers are now an interwoven part of our team, just like previous in-person staff, and are excellent with all patient interactions. Highly recommended!”
read more
2 Locations
“We were facing challenges in recruiting and retaining staff for our front office. The capabilities of the WelcomeWare platform, coupled with the reassuring personal touch of Welcomers [Virtual Assistants] left me thoroughly impressed. This service has helped our business tremendously. WelcomeWare and our Welcomer are Godsends, and I would recommend this to anyone in my profession.”
read more
3 Locations
“WelcomeWare has enhanced both our admin functions and our admin environment. Our Welcomer has been a great addition with her work ethic, positivity, and team centric approach.”
read more
3 Locations
“Our Welcomer [Virtual Receptionist], is amazing. She is already picking up so much and is an immediate help to our clinic. I am blown away by how quick your customer service team responds when I need help. Same person each time, which is nice, and they are friendly and immediately helpful.”
read more
4 Locations
“Our therapists are finally getting caught up on documentation and we were surprised how quickly some of our older patient population took to WelcomeWare. They absolutely love talking to our Welcomer!”
read more
3 Locations
“WelcomeWare has been a great relief for us! We needed a boost to our front desk to give patients a more efficient experience and help manage the schedules of our busy PTs. Our Welcomer [Virtual Receptionist] has been fabulous, both as a friendly face to help patients and as an efficient back-office support person. I recommend WelcomeWare to anyone who is having staffing challenges as well as anyone who just wants a more efficient front desk.”
read more
1 Location
