by Carl Roque | Jun 12, 2025 | Blog, Front Desk, Healthcare, Virtual Receptionist
The Future of Patient Check-In: How Technology Is Transforming Healthcare Image by chartchaik1 used under commercial license via Envato In today’s rapidly changing healthcare environment, how patients check in for appointments is more critical than ever. Any... 
by Carl Roque | Jun 4, 2025 | Blog, Front Desk, Healthcare
What the ADA Means for Kiosks: Key Factors to Consider Kiosks are now part of everyday life—you see them at multiple locations like fast food spots when ordering a meal, ATMs when grabbing cash, or airports during check-in. They’ve made things quicker and more... 
by Carl Roque | May 23, 2025 | Blog, Front Desk, Healthcare
3 Reasons to Switch to Paperless Visitor Registration Today The front desk sets the tone for the entire company as it is the first point of contact for customers, employees, and guests. It enhances security, fosters a professional image, and improves visitor flow when... 
by Joseph Elevado | Nov 13, 2024 | Blog, Front Desk, Healthcare
Remote Receptionists vs. Virtual Receptionists: What’s The Difference? 67% of clients will likely cut ties with a practice due to bad experiences. (Practice Builders) According to a Fibroblast survey on patient retention, 43% of practices lost at least 10% of... 
by Joseph Elevado | Oct 31, 2024 | Blog, Front Desk, Healthcare
Communicating Patient Financial Responsibility: 5 Best Practices 90% of patients want to know how much they owe before visiting their provider. (InstaMed) 92.3% of the U.S. population, or 316 million people, have health insurance, according to the Congressional Budget... 
by Joseph Elevado | Sep 27, 2024 | Blog, Front Desk, Healthcare
Mitigating Physical Therapist Burnout For A Better Patient Experience Like any occupation in the medical industry, physical therapy can be quite a stressful job. After all, physical therapists (PTs) don’t just have to help their patients get better but they also have... 
