by Joseph Elevado | Oct 25, 2022 | Blog
5 Waiting Room Ideas for a More Pleasant Patient Experience Your patients spend most of their time in your clinic in two areas: the appointment room and the waiting room. Thus, even though receiving healthcare services is the primary reason for visiting your clinic,...
by Joseph Elevado | Oct 18, 2022 | Blog
Can I Run My Physical Therapy Clinic without a Receptionist? The importance of a physiotherapy receptionist/patient care coordinator at your physical therapy clinic cannot be overstated. But how important are they? And, is it possible to run a physical therapy...
by Alexandra Galoso | Sep 23, 2022 | Blog
How To Retain Healthcare Front Desk Staff in 5 Simple Ways Amidst a global pandemic, healthcare workers fight a daily battle of managing strenuous workloads, juggling the needs of patients, colleagues, and themselves. In such a hectic work environment, healthcare...
by Alexandra Galoso | Sep 22, 2022 | Blog
3 Ways Patient Kiosks Can Help With Medical Labor Shortage While the world has started operating at near pre-pandemic levels again, the healthcare industry has yet to recover from the global health crisis. Today, medical providers are retiring faster than expected,...
by Joseph Elevado | Sep 21, 2022 | Blog
Checklist: Crucial Features You Should Look For in a Visitor Management System Your company decides to invest in a visitor management system — great! Question: what should you look for in your next VMS? Regardless of your use case, there are critical general features...
by Joseph Elevado | Aug 26, 2022 | Blog
Customer Service Challenges Every Airport Manager Should Solve It’s almost never a calm day in an airport. 2019 saw a whopping 927 million air travelers in the US alone. This dropped to 369 million in 2020 due to the COVID-19 pandemic and grew to 674 million the year...