Interesting Reads About Remote Receptionist Service and Platforms
Is Your Clinic Ready for a Digital Transformation? The Role of Virtual Receptionists in Modernizing Your Practice
Image by thichas used under Commercial License via EnvatoThe healthcare sector has changed a lot in the past few years. From telemedicine and artificial...
A Smarter Way to Save: How Virtual Receptionists Reduce Costs for Rehab Clinics
Image by Iakobchuk used under Commercial License via EnvatoThe startup costs of running a healthcare facility, such as a rehab clinic, are substantial....
The Future of Patient Check-In: How Technology Is Transforming Healthcare
Image by chartchaik1 used under commercial license via EnvatoIn today's rapidly changing healthcare environment, how patients check in for appointments is...
What the ADA Means for Kiosks: Key Factors to Consider
Kiosks are now part of everyday life—you see them at multiple locations like fast food spots when ordering a meal, ATMs when grabbing cash, or airports during...
3 Reasons to Switch to Paperless Visitor Registration Today
The front desk sets the tone for the entire company as it is the first point of contact for customers, employees, and guests. It enhances security, fosters a...
Remote Receptionists vs. Virtual Receptionists: What’s The Difference?
67% of clients will likely cut ties with a practice due to bad experiences. (Practice Builders)According to a Fibroblast survey on patient retention, 43% of...
Communicating Patient Financial Responsibility: 5 Best Practices
90% of patients want to know how much they owe before visiting their provider. (InstaMed)92.3% of the U.S. population, or 316 million people, have health...
Mitigating Physical Therapist Burnout For A Better Patient Experience
Like any occupation in the medical industry, physical therapy can be quite a stressful job. After all, physical therapists (PTs) don’t just have to help their...
15 Effective Patient Appointment Reminder Templates Your Clinic Should Try
Missed appointments cost practices $150,000 annually, or 14% of a practice’s daily revenue. (Kyruus Health)Patient appointment reminders help reduce no-shows...
4 Factors You Should Consider When Training Your Front Desk For Patient Collections
Your receptionists play a crucial role in improving your practices’ patient collections. However, managing collections to facilitate patient billing is more...
Patient Cancellations And No-Shows: Why Do They Happen?
In the healthcare industry, patient no-shows and cancellations are a common problem. Physical therapy clinics can experience this at a high rate. According to...
Maximizing Upfront Collections With Your Receptionists: 6 Best Practices
Patient collection rates have fallen from 54.8% to 47.8%. (TechTarget)80% of appointments that go unbilled the first time are never billed again. Missing...