by Milo Pecundo | Sep 19, 2023 | Case Studies
How WelcomeWare Enabled Bacci & Glinn to Retain Their Front Office Manager and Increase Patient Check-In Efficiency The Situation Bacci & Glinn PT, a Kinetic Care Group Company is a 2 clinic physical therapy practice with locations in Visalia and Hanford,... 
by Milo Pecundo | Jul 28, 2023 | Case Studies
How WelcomeWare And Welcomers (Virtual Receptionists) Have Eliminated Hiring Challenges and Increased Coverage The Situation Evolution Physical Therapy is a 14-location physical therapy practice with locations nationwide. Audrey Medlock, the National Office Manager... 
by Milo Pecundo | Jul 14, 2023 | Case Studies
How The Physical Therapy Institute Increased Patient Volume with WelcomeWare The Situation The Physical Therapy Institute (PTI) has been helping patients on the road to recovery for 26 years. With 24 locations around the Pittsburgh area, managing their front desk... 
by Milo Pecundo | Mar 20, 2023 | Case Studies
How The Recovery Project Increased Referrals With WelcomeWare The Recovery Project (founded in 2003) is a rehabilitation practice that provides aggressive, focused, and effective rehabilitation to people with spinal cord injuries, traumatic brain injuries,... 
by Milo Pecundo | Jan 9, 2023 | Case Studies
How A Sports Medicine Physical Therapy Practice Grew 33% Without Increasing Front Desk Headcount The East Suburban Sports Medicine Center (ESSMC) is a 38-year-old physical therapy practice located in Pittsburgh’s eastern suburbs with six locations spread... 
by Milo Pecundo | Nov 28, 2022 | Case Studies
How WelcomeWare Helped Dirigo Physical Therapy Keep Their Rockstar Receptionist The Situation Businesses everywhere have been immensely challenged in the last two years with hiring, resignations, and the needs for remote work. Physical therapy clinics have often faced... 