Interesting Reads About Remote Receptionist Service and Platforms
“Thank You For Your Patience!” — How To Improve Patient Wait Times: 5 Effective Methods
A 2022 Survey of Physician Appointment Wait Times and Medicare and Medicaid Acceptance Rates found that it takes an average of 26.0 days to schedule a new...
7 Effective Team-Building Strategies In Healthcare For Improving Your Clinical Operations
A 2016 analysis of medical errors in the US found that “medical errors” account for 251,000 deaths per year, making it the 3rd leading cause of death in the...
Patient De-escalation: 7 Tactics For Managing Tension
According to a 2014 study on workplace violence against medical staff in a health care setting, patient violence accounts for 75% of aggravated assaults and...
Resolving The Challenges Of Patient Flow In Outpatient Clinics: 6 Effective Strategies
Regardless of advancements in medical technology and techniques, it can be challenging for outpatient clinics to provide patients with convenient access to...
Managing Patient Expectations: What You Need To Know For Clinical Success
Every patient enters the appointment room carrying expectations about the treatment. Some expectations are realistic, while others are unfeasible. In any...
5 Best Practices For Effective Mental Health Staff Training
Therapists must stay sharp to ensure that patients receive quality treatment and care. With that said, mental health staff training should not only apply to...
4 Trends And Tactics For Improving Patient Outcomes In Psychotherapy Practices
Behavioral health practices continuously face challenges in managing and improving patient outcomes. This is because psychotherapy requires extensive,...
Healing The Healers: Well-being And Retention Strategies For Your Mental Health Workers
There is a turnover rate of more than 50% among mental health workers, according to a 2022 study on mental health staff retention. The well-being of mental...
Facilitating A Holistic Treatment: 6 Vital Skills Every Behavioral Health Receptionist Should Have
In mental health clinics, the responsibility of achieving positive patient outcomes typically falls upon the providers. However, leaving that duty solely in...
5 Front Desk Challenges Every Mental Health Clinic Should Resolve
In mental health clinics, the patient experience is a vital component of successful patient outcomes, and the front desk plays a significant role in...
Wellness From The Front Desk: Why The Patient Experience Is Important In Mental Health Clinics
For many mental health clinic owners, the responsibility of treating patients falls solely on the therapist — but in truth, patient treatment starts at the...
Navigating the Front Desk Staff Shortage: 6 Practical Tips and Strategies for Success
The COVID-19 pandemic has put an enormous strain on the healthcare industry, and one of the most pressing issues that healthcare providers face today is a...