by Carl Roque | May 23, 2025 | Blog, Front Desk, Healthcare
3 Reasons to Switch to Paperless Visitor Registration Today The front desk sets the tone for the entire company as it is the first point of contact for customers, employees, and guests. It enhances security, fosters a professional image, and improves visitor flow when...
by Joseph Elevado | Nov 13, 2024 | Blog, Front Desk, Healthcare
Remote Receptionists vs. Virtual Receptionists: What’s The Difference? 67% of clients will likely cut ties with a practice due to bad experiences. (Practice Builders) According to a Fibroblast survey on patient retention, 43% of practices lost at least 10% of...
by Joseph Elevado | Oct 31, 2024 | Blog, Front Desk, Healthcare
Communicating Patient Financial Responsibility: 5 Best Practices 90% of patients want to know how much they owe before visiting their provider. (InstaMed) 92.3% of the U.S. population, or 316 million people, have health insurance, according to the Congressional Budget...
by Joseph Elevado | Sep 27, 2024 | Blog, Front Desk, Healthcare
Mitigating Physical Therapist Burnout For A Better Patient Experience Like any occupation in the medical industry, physical therapy can be quite a stressful job. After all, physical therapists (PTs) don’t just have to help their patients get better but they also have...
by Joseph Elevado | Sep 20, 2024 | Blog, Front Desk, Healthcare
15 Effective Patient Appointment Reminder Templates Your Clinic Should Try Missed appointments cost practices $150,000 annually, or 14% of a practice’s daily revenue. (Kyruus Health) Patient appointment reminders help reduce no-shows and cancellations significantly....
by Joseph Elevado | Sep 6, 2024 | Blog, Front Desk, Healthcare
4 Factors You Should Consider When Training Your Front Desk For Patient Collections Your receptionists play a crucial role in improving your practices’ patient collections. However, managing collections to facilitate patient billing is more than just a single skill —...
